Innovation: How much freedom is too much?

It’s a constant conversation among clients and colleagues: How big-sky should your thinking be when it comes to innovation? As a creative person, I am a fan of the open canvas in many settings to avoid the shackles of legacy thinking. Analyze a particular problem, and brainstorm solutions regardless of limitations. Work to develop an […]

News organizations can learn from Google on team building, too

Understanding the psychological underpinnings of how we work together helps us adapt to change There are some key lessons for news leaders in the “What Google Learned from Its Quest To Build the Perfect Team” piece in The New York Times Magazine that remained on the “most-emailed” and“most popular on Facebook” lists for over a […]

Finding the communication ‘jobs to be done’

As an editor and newsroom manager, I had been drawn to Michael Porter’s ideas of strategy, especially his 2001 essay “Strategy and the Internet.” Too often, I had watched my organization and others slash and trim to improve their bottom lines for short-term gains. Porter’s call for strategic positioning over operational effectiveness made more sense: Don’t […]

Questioning clickbait: The return of long-form content

Look at BuzzFeed at any given time of day, and you’ll see a host of enticing quizzes and timely listicles like the clickbait below. Who can resist such easy-to-digest content? Not many of us, apparently. (I am Thing One, by the way.) BuzzFeed is now among the top 10 U.S. sites for traffic, and news […]